Questions? We've got answers.
Everything you need to know about booking trusted home care with Welnesse.
Welnesse is a trusted platform that connects you with verified, professional caregivers: licensed nurses and care workers who deliver safe health support in the comfort of your home.
Click "Register", fill in your name, email and phone number, and verify your account. You can then browse services and book a caregiver in just a few taps.
Yes. Every caregiver undergoes a thorough verification process of background checks, license and credential verification, and reference checks before they can offer care on Welnesse.
Browse our care services, select the one you need, choose your preferred caregiver and time slot, and confirm. You will receive a confirmation immediately.
Yes. You can cancel or reschedule from your account dashboard. Cancellation terms may vary depending on the service and how close you are to the visit.
We are launching across Ghana, starting with the major cities and surrounding areas. Enter your location when searching to see available caregivers near you.
Many caregivers offer same-day and overnight support, such as night nursing. Look for availability on each service, or contact our helpline for urgent needs.
We accept Mobile Money, credit/debit cards and in-app wallet payments. Available options may vary by location and service.
Refunds follow our refund policy. If you are not satisfied with a visit, contact our support team within 24 hours of completion and we will make it right.
Pricing depends on the type of care, duration and the caregiver. Every price is shown clearly before you book. No hidden fees.