Home · Trust & safety
Safety, built into every visit.
From background-checked caregivers to secure payments, here is how we look after everyone who uses Welnesse.
For patients and families
Peace of mind, from booking to visit.
Verified and background-checked
Every caregiver is ID-checked, background-screened, and continuously reviewed by the families they serve.
Live visit tracking
See who is coming and track their arrival in real time, right from your phone.
Secure, cashless payments
Pay safely through Mobile Money or card. No cash changes hands during a visit.
For caregivers
Support that has your back.
Verified care requests
Every booking is tied to a real, verified family and address before you are dispatched.
Fair, on-time pay
Get paid promptly for every completed visit, with full visibility into your earnings.
A team behind you
Reach our support line anytime a visit does not go as planned. We are here to help.
Data and privacy
Your information, protected.
We only collect what is needed to match you with the right care, keep it secure, and never sell it. You can request your data be deleted at any time.
Manage your data